Mandy Pao

Personal Philosophy
“I believe operations and empathy go hand in hand. My role is to make sure every process supports the care you receive, and that every moment at ATLAS feels intentional.”
My Story

I oversee operations and client experience at ATLAS, ensuring everything runs smoothly while clients receive the care they deserve. My background spans luxury fashion PR and creative agency work, where I worked on campaigns for international lifestyle and consumer brands and helped launch and scale several businesses. I now bring that experience to ATLAS, continuously refining our systems. Outside of work, I’m a wellness enthusiast, long distance runner, yoga and animal lover.

Details
Role
Chief Operations Officer
Experience
10+ years in Business Operations
Language
English, Cantonese, Mandarin
What I Do
Clinic Operations & Process Design
Client Experience Management
Team Leadership & Training
Workflow Optimization
Strategic Business Planning
Overseeing Partnerships & Communities
Publications

Wellness Columnist, JESSICA Hong Kong. I write about holistic wellness, slow living and everyday wellbeing.

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